Returns & Exchanges
At Healthy Metal, we want you to be completely satisfied with your sustainable fashion choices. If your order isn't a perfect fit, we offer a 30-day window for hassle-free returns and exchanges on all unworn items.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.
- 3.Ship It Back
Drop off your package at any authorized carrier location; make sure to keep your tracking receipt so you can monitor the progress of your return.
- 4.Receive Your Refund
After our quality team inspects the items, we will process your refund to your original payment method or ship out your exchange within 5-7 business days.